We are committed to providing our North Suburban Family Medicine families with outstanding medical care. We have a dedicated business office staff to address your billing and insurance questions. Our staff is available by phone
(847-795-0900 ext. 2224) or in-person at our office. To view our Financial Policy, please click here.
It is our goal to make sure you receive the maximum financial benefit from your insurance provider and to make sure that your account is handled in the most efficient manner possible. In order to accomplish this goal it is important that we have your understanding and cooperation in adhering to our financial policies.
Payment is due at the time of service. We accept cash, checks and most major credit cards as forms of payment. If you are enrolled in an insurance plan in which we participate, we will file your claim for you. If your insurance plan requires you to make a co-payment or a deductible payment this is due at the time of service. If you are insured by a plan we are not contracted with, payment in full is expected at each visit. You will be responsible for any charges not covered by your insurance plan.
If you have a balance due, for any reason, you can make the payment in person, via the LiveWell App, call our office with your credit card information or mail your payment to the following address:
North Suburban Family Medicine
150 N. River Road, Suite 310
Des Plaines, IL 60016
North Suburban Family Medicine contracts with many insurance carriers. We agree to file your claim in the proper manner and to reasonably assist you if there are questions with your claim. It is your responsibility to know and understand your insurance coverage. We will contact your insurance company to verify that you have coverage but we cannot be responsible for contacting them to obtain your benefit coverage.
It is the patient's responsibility to verify benefits with your insurance company. The most efficient way to do this is to call your insurance company.
